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ADA/Accessibility
Chase Stadium is committed to providing an enjoyable experience for all guests, including those with disabilities. The main concourse features a 360-degree, at-grade design for ease of mobility. The venue meets or exceeds the requirements of the Americans with Disabilities Act (ADA). Staff members are available to assist with specific accomodations before, during, and after events.
Administrative Office
Hours: 8:00am - 5:30pm
Phone: (305) 428-0610
Alcohol Policy
Alcohol sales within the seating bowl will end at the 70th-minute mark for Inter Miami CF games.
Guests are encouraged to consume alcohol responsibly.
Key policies include:
Stadium management reserves the right to change policies at any time.
Intoxicated guests may be denied entry or removed.
No alcohol may be taken off-site.
Guests must show valid ID to purchase alcohol (ages 21+).
Maximum of two alcoholic beverages sold per person per transaction.
Animals
No animals are permitted, except for service animals. Guests are responsible for their service animal's actions and needs.
Announcements
Paging guests during events is not available.
Audio/Video Recording Devices
Recording devices are strictly prohibited at all events.
Baby Change Stations
Baby changing stations are available in the East and West Stand restrooms.
Bag Searches
All bags must comply with the clear bag policy. Guests should expect searches of their belongings upon entry. Exemptions include:
Clutch purses/bags (4.5"x6.5" max).
Medically necessary items (approval required).
Ball Return Policy
Soccer balls entering the seating area must be returned to the field by giving them to a Ball Kid or stadium staff.
Balloons & Other Inflatables
Balloons and inflatable objects are not allowed.
Banners, Flags, and Signs
Fans may bring banners, flags, and signs if they:
Do not contain commercial, political, or offensive content.
Are no larger than 2' x 3'.Are not affixed to a stick/pole.
Do not damage stadium property.
Are made of paper or lightweight cloth.
Signs that do not meet these criteria may be disposed of. Supporters can request pre-approval for TIFO, flags, and banners.
Binoculars
Binoculars are allowed if compliant with the clear bag policy and are not in prohibited cases.
Cameras
Still cameras are permitted. Restrictions include:
No professional cameras or detachable lenses longer than 6”.
No camera cases, monopods, tripods, GoPros, or selfie sticks.
Children’s Tickets
Children over three years require their own ticket. Children under three may enter for free but must sit on an adult's lap.
Code of Conduct for Guests
Chase Stadium aims to create a safe and enjoyable environment. Prohibited conduct includes:
Disruptive or threatening behavior.
Illegal activities or property damage.
Harassment based on race, gender, etc.
Entering unauthorized areas or possessing prohibited items.
Violation of COVID-19 protocols.
Violators may face ejection, loss of ticket privileges, or longer bans from attending future matches.
Concession and Food Service
18 concession stands, 2 grab-and-go markets, and 12 portable carts offer a variety of food and drinks.
Special dietary needs inquiries can be sent to members@intermiamicf.com.
Drones/Unmanned Aerial Vehicles
Drones are prohibited without prior written consent from Inter Miami CF.
Ejection Policy
Non-compliance with stadium staff or the Code of Conduct may lead to ejection and legal consequences.
Entrances
Five main guest entry points, all opening 90 minutes before kickoff:
Gate 1: Southeast Corner
Gate 2: Northeast Corner (Primary Home Supporters Entrance)
Gate 3: Northwest Corner (Primary NW Club Entry)
VIP Entrance: West Side (Suites and Clubs)
Media Entrance: Loading Dock, Southwest Side
Entry to the Stadium
All guests will be searched upon entry. Consent to searches is required for entry.
Family Restrooms
Located outside Sections 112 and 121 (East Side) and Sections 105 and 128 (West Side).
Fan Zone presented by Baptist Health
Opens three hours before kickoff, offering games and giveaways.
Field Trespassing
Attempting to access the playing field without credentials is grounds for ejection.
First Aid (Sponsored by Baptist Health)
Located on the Main Concourse behind Sections 128/129.
Group Tickets
Discounts available for groups of 10 or more. For more information, call (305) 428-0611.
Guest Services
Located inside the Plaza next to the Ticket Office, assisting with lost items, emergencies, and accommodations.
Housekeeping/Maintenance
Report issues to the nearest staff member or Guest Services.
Lost Children
Lost children should be reported to Law Enforcement. Parents should seek assistance from staff.
Lost and Found
Claims and inquiries should be made at Guest Services. Items are held for 30 days before being disposed of or donated.
Merchandise
Multiple locations for merchandise: Main Team Store: Gate 3C1 Store: Gate 1C2 Store: Gate 2Fan Zone Container: Outside Stadium
Mobile Ticketing
Only mobile tickets are accepted for entry. Save tickets to Apple Wallet or Google Pay for easy access.
Parking
Visit the Parking page for information and to purchase passes.
Private Events
Chase Stadium offers unique spaces for private events. For more information, please contact the events department.